Let me start this off by honestly disclosing that I am biased. When it comes to figuring out the best automobile insurance company in the United States, it’s pretty easy for me because I have been with Geico for around 20 years. I honestly love Geico!
But, writing this article up made me think about what makes automobile insurance companies great. What does the perfect company have, that others just don’t? Let’s figure that out by taking a look at an recent claim that I had to file, and how Geico handled it for me.
A few months ago my wife and I were driving in a pretty sketchy part of New Orleans looking for Fats Domino’s home. Long story short, there was a huge bump in the road. I ran over that bump, and it tore a huge gash through the bottom of my van. Oil was leaking everywhere. Smoke was flying in the air. My wife and I were stranded in the New Orleans hood with an immobilized vehicle. Yep, we were in trouble!
I came to rest at a gas station. I called Geico and told them what happened. Within 20 minutes we had a tow truck that hauled our van away to the shop.
The next day I met with the adjuster at the shop. She explained all of the damage, and told me that they would take care of everything right away (less the deductible). Just 3 days later I got my van back, and it was actually in better shape than before the accident.
Throughout this whole process, Geico was keeping me updated with emails and calls. I really felt like they were doing everything possible to get me back on the road asap. When I say that they were helpful, that’s an understatement!
On top of that, my automobile insurance rate with Geico is fantastic! I have three vehicles, and they have had all of my business for a long time now.
If I have any questions, I can get an agent on the line in minutes. They are really friendly and do a great job of explaining everything to me.
Yes, I really love Geico!
Now let’s look at this information and see if we can’t come up with some key points that help us figure out what makes a great automobile insurance company:
- Great customer service
- Easy to get a hold of
- Makes a claim painless
- Goes above and beyond when you need them
- Has great (cheap) rates
Another little pointer to think about when choosing an auto insurance company is to make sure that you deal with a reliable one. Sure, it doesn’t matter if you’re a college student that just needs cheap insurance. For us adults with full coverage, you really need to make sure that you’re dealing with a reputable company that will satisfy any claims honestly and quickly.
Hopefully this helps you with trying to figure out a good automobile insurer.